Shipping is free on all US orders. We process orders within 1 to 3 business days, and standard delivery typically takes 7 to 13 business days from the date of purchase. You will receive a tracking link by email once your order ships. For full details see our Shipping Policy, or follow your parcel on our Track Your Order page.

You have 30 days from delivery to return any unworn, unused item with its original tags and packaging. Approved refunds are issued to your original payment method. To start a return, please contact us first so we can send a return authorization. Read the full details in our Return and Refund Policy.

Contact us within 24 hours of placing your order and, as long as it has not yet entered processing, we will change or cancel it for you. After that your order may already be on its way, and you can use our standard return process once it arrives. Reach us through our Contact page or at support@haffords.com.

Our customer service team is here to help with anything from orders to product questions. Email us at support@haffords.com or call +1 227 274 1241, Monday to Friday, 9:00 AM to 5:00 PM (EST). You can also visit our Contact page or browse our FAQ.